Questions
Dosing and safety
- How do I use ElectroCreatine?
- Mix one 17 g sachet with 400–600 ml of cold water, according to your personal taste. Shake or stir well and consume once daily. Do not exceed one sachet per day.
- Is 5 g creatine every day right for me?
- Each sachet contains 5 g creatine monohydrate, stated on the label. EC is a food supplement for daily use by adults: one sachet a day, and do not exceed the recommended daily intake. If you take medication, consult your doctor before use.
- Who is EC suitable for?
- EC is a food supplement for adults. It is vegan. It is not intended for children and is not suitable during pregnancy or breastfeeding. If you take medication, consult your doctor before use.
- Can EC support me when I feel run down?
- EC contains vitamin B12 and magnesium, which contribute to the reduction of tiredness and fatigue and to normal energy-yielding metabolism. Vitamin C also contributes to the normal function of the immune system. Use one sachet daily as part of a varied, balanced diet and a healthy lifestyle.
The product
- What makes it five in one?
- EC combines five ingredient groups: creatine monohydrate, taurine, citicoline, electrolytes and vitamins. You can see the individual amounts in our ingredient table.
- What is citicoline?
- Citicoline is also called CDP-choline. Each EC sachet contains 500 mg citicoline. This amount describes the citicoline ingredient, rather than 500 mg of choline.
- How many servings are in a box?
- Each box contains 30 sachets. At one sachet per day, that gives you 30 daily servings.
Subscription
- Can I pause the subscription?
- Yes. Pause for 1, 2 or 3 months, skip a box, or move your next date by up to 14 days, all from your account in two taps.
- When am I charged?
- Your first box is charged on the day you order. The price and date of each renewal are shown before you subscribe and confirmed by email, and a reminder email arrives three days before each charge.
- Can I cancel?
- From your account, in two taps, any time. No minimum term, no fee.
- Can I change the date?
- Yes. Move your next box by up to 14 days either way from your account.
The bottle
- What's in the bottle?
- Nothing until you add a sachet. One complimentary EC glass bottle is included with your first order only. Add it at checkout if you would like one.
Delivery and returns
- Do you ship outside the UK?
- Not yet. At launch, ElectroCreatine is delivered to UK addresses only.
- How fast is delivery?
- Estimated first dispatch for presale orders: late January 2027. This is an estimate. Orders are sent tracked by our UK fulfilment partner, Citipost, in Belvedere, Kent.
- Can I return a box?
- Unopened boxes can be returned within 14 days of delivery for a full refund.
Taste and mixing
- What does it taste like?
- Original Flavour: lemon with subtle pineapple and cherry notes. Mix one sachet with 400–600 ml of cold water, shake or stir well, and consume once daily.
- What gives EC its flavour and sweetness?
- The formula uses natural flavourings: lemon and cherry flavourings with lemon and pineapple powders. It is sweetened with mannitol, erythritol, sucralose and acesulfame K. The full ingredients list is available with the product information.
- Why do I see white particles in my drink?
- Each sachet contains 5 g of creatine monohydrate, which has limited solubility in water. Some white crystalline sediment may appear after mixing or standing, depending on water volume and temperature. Shake or stir well before drinking. The drink is yellow; no colouring is added.
- Only one flavour?
- Yes. Original Flavour is the only flavour: lemon with subtle pineapple and cherry notes.
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